Shipping policy
LEBANON:
Orders within Lebanon require a processing time of 2–3 business days, after which they are handed over to the carrier for delivery, which typically takes an additional 2 days.
If you need your order urgently, please don’t hesitate to reach out to us directly at info@shop-seam.com — we’ll do our best to accommodate emergency shipping requests whenever possible.
WORLDWIDE:
Orders placed on the website can take 2 to 6 business days to be processed before dispatch with DHL, depending on availability at the time of purchase.
Shipping to the following regions is estimated as following:
MENA: 2 to 5 working days.
Europe: 3 to 6 working days
Americas: 7 to 10 working days
Australia: 7 to 10 working days
If for any reason your order is to be delayed or cancelled - due to stock, payment or otherwise - we will contact you via email.
We would like to clarify that our product prices are exclusive of all taxes and duties applied outside of Lebanon. As the recipient, you are liable for all import duties, customs and local sales taxes potentially levied by the country you are shipping to.
Payment of these is necessary to release your order from customs upon arrival. As we are unable to advise the amount this may be, we have excluded these charges from all invoices issued from our website.
Once your order has been dispatched, you will receive a confirmation email containing details of your order as well as a tracking number to monitor its progress. At any time during delivery, we will be your point of reference, ready to respond to your
concerns and offer you support throughout the procedure.
Do not hesitate to contact us at info@shop-seam.com
